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 Your IT Partner In China. 

     Help Desk Services

For quick troubleshooting of your issues, TENGMAI's Help Desk is equipped with the latest in remote technologies allowing your issues to be addressed in real-time while you watch.

TENGMAI's Help Desk operations are available to assist with any computer related issue within your organization. Our Technicians assist with desktops, laptops, peripherals such as printers, PDAs, servers, switches, backup systems, and firewalls. Additionally TENGMAI assists with all software issues, even interfacing on your behalf with software providers to provide resolution assistance.

We provide computer support services through our Help Desk for quick troubleshooting of your issues. The help desk has remote technologies that allow us to address issues in real time. Our computer support company offers support services for all computer related issues, including desktops, laptops, PDAs, servers, back up systems, firewalls and more. We offer assistance with software issues, including interfacing with another computer support vendor to resolve issues.

IT monitoring and preventative maintenance is the best way to avoid issues. We monitor our clients' networks to protect against threats and eliminate problems before they occur. Preventative maintenance is an important strategy to keep your systems operating at maximum efficiency for a greater return on investment and better use of company resources.

Information technology in the global marketplace has resulted in businesses implementing increasingly complex business processes, software, and other applications. Maintenance, monitoring and computer support services from TENGMAI can help you address issues regarding inefficiency of your current systems to assist your organization optimize use of resources. Give us a call to learn more about our computer support company and how our services can help you.